Induction Standard 3: Legislation, H& S responsibilities; Incident / Accident Reporting. Risk Assessment, Common Hazards / COSHH, Policy & Procedure

Induction Standard 4, Methods of communication – Verbal & Written/Record Keeping – reporting skills, Environments / Barriers, Data Protection / Confidentiality. Also how important communication is to each team member and service user’s and outside agencies. The importance of using diverse communication methods and the importance of recording information to meet CQC requirements

Effective handovers, Time management, Managing: A Team (teamwork), Resources, Reporting to a Manager & Relevant Others.

Effective method of communication, Exploring the importance of effective: Handovers, Mentoring, Supervisions / Appraisals, Staff meetings; Conflict / Challenges, Managing Change, Policies, Procedures and Legislation, Class activities

Diversity, Equal Opportunities, Communication, Stero-typing, Labelling, Anti-discrimination Awareness, Accessing Services, Information and Facilities

What is it? Legal Criteria – DOLS, The application Process 1

Types of Meeting's, Time Management, Agenda's, Styles of Leadership, Minute taking, Effective Communication

Role & responsibility, Leadership skills, Promoting team work, Identifying team dynamics, Policies, Procedures and Legislation, Class activities

Clarification on your responsibilities, Communication with others, Health & Safety, Patient Care Setting goals & objectives, Personal development, Lead by example, Policies, Procedures and Legislation
We need the Job description & specification to run this course

Method & models for managing change effectively, Problem solving techniques, Barriers to change, Managing reward systems, Ensuring clear objectives, Communicating the implementation of change, Interpreting your organisations vision for the future, Understanding your organisations current position in the market and where ***, Policies, Procedures and Legislation

Patient centred approach, Principles’ of care, Patient Safety, Balancing patients needs, Matching team skills with your patients needs, Looking at long term goals, Activity, Policies, Procedures and Legislation

Service User Involvement – A Holistic Approach (Transition), Personal Needs, Physical Needs, Social, Emotional, Cultural, Spiritual, Food/Nutritional, Communication, Risks, Behaviour Management Support, including 7 Outcomes (adults) or 5 Outcomes (children)

Negotiate and set goals and boundaries covering different types of behaviour, Improve your knowledge and understanding to meet the NMCS requirements, Promote positive aspects of different behaviour, Respond appropriately to unwanted behaviour

Induction Standard 1, Dignity, Privacy, Confidentiality, 7 Outcomes (adults), 5 Outcomes (children), Independence, Rights, Stereotyping / Labelling, GSCC – 6 standards, Complaints, Choice, Role & Responsibilities

Recruitment Process: Identifying the skill that are needed, Advertisement, Selection Processes, Application Forms & Curriculum Vitae, Interview / Equal Opportunities, References & CRB Clearance;
Staff retention, Valuing your team, The importance of induction, The causes and effects of staff turnover, Policies, Procedures and Legislation, Class activities

Risk Assessment, Principles & Practice Awareness of client’s Behaviour, Environment – Risks & Hazards PPE, Policy & Procedure, Meetings

Risk Assessment, Principles & Practice Awareness of client’s Behaviour, Environment – Risks & Hazards PPE, Policy & Procedure, Meetings

Induction standard 5, What constitutes Abuse, Categories of Abuse, Signs & Symptoms, Respond/Record, Policy & Procedure, Awareness of Abuse, POVA (inc whistle blowing)

Induction standard 5, What constitutes Abuse, Categories of Abuse, Signs & Symptoms, Respond/Record, Policy & Procedure, Awareness of Abuse, POVA (inc whistle blowing). This is amore in depth course for managers.

Induction standard 5, What constitutes Abuse, Categories of Abuse, Signs & Symptoms, Respond/Record, Policy & Procedure, Awareness of Abuse, POVA (inc whistle blowing)

Induction standard 5, What constitutes Abuse, Categories of Abuse, Signs & Symptoms, Respond/Record, Policy & Procedure, Awareness of Abuse, POVA (inc whistle blowing). This is amore in depth course for managers.

GSCC 1-6 7 Outcomes, covering all mandatory training for Adult Services in line with the NMCS requirements.

GSCC 1-6 5 Outcomes, covering all mandatory training for Children's Services in line with the NMCS requirements.

Communication and Supportive Skills, Supervision / Appraisal, Time management & Setting Targets / Goals, Aide Memoirs, Recording Skills, Policy and Procedure / NMCS Requirements

Induction Standard 2, Your Role & Responsibilities, Job Description, Statement of Purpose, European Lifestyles – about us

Induction Standard 6, Evaluating, Team Dynamics, Roles & Responsibilities, Evaluating, Reflective Practice, and CPD