Social and Health Care Services Limited
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SAHCS > General Management
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General Management Courses

 

We have a range of general management courses geared towards social and healthcare businesses.

The examples we will use during the course, and our approach to each course will relate to you and your business area.

All our courses are certified.

Course Duration
Basic Health and Safety ~ ½ Day

Induction Standard 3: Legislation, H& S responsibilities; Incident / Accident Reporting. Risk Assessment, Common Hazards / COSHH, Policy & Procedure

Communication, Effective Record Keeping ~ ½ Day

Induction Standard 4, Methods of communication - Verbal & Written/Record Keeping - reporting skills, Environments / Barriers, Data Protection / Confidentiality. Also how important communication is to each team member and service user's and outside agencies. The importance of using diverse communication methods and the importance of recording information to meet CQC requirements

Communication Training for Seniors, Deputies, Nurses in Charge ~1 Day

Effective handovers, Time management, Managing: A Team (teamwork), Resources, Reporting to a Manager & Relevant Others.

Communicating with and developing your team ~ 1 Day

Effective method of communication, Exploring the importance of effective: Handovers, Mentoring, Supervisions / Appraisals, Staff meetings; Conflict / Challenges, Managing Change, Policies, Procedures and Legislation, Class activities

Cultural Awareness ~ ½ Day

Diversity, Equal Opportunities, Communication, Stero-typing, Labelling, Anti-discrimination Awareness, Accessing Services, Information and Facilities

Deprivation Of Liberty Safeguards ~ ½ Day

What is it? Legal Criteria - DOLS, The application Process 1

Facilitating Meetings ~ ½ Day

Types of Meeting's, Time Management, Agenda's, Styles of Leadership, Minute taking, Effective Communication

Leadership and Teamwork ~ 1 Day

Role & responsibility, Leadership skills, Promoting team work, Identifying team dynamics, Policies, Procedures and Legislation, Class activities

Management Responsibilities ~ ½ Day

Clarification on your responsibilities, Communication with others, Health & Safety, Patient Care Setting goals & objectives, Personal development, Lead by example, Policies, Procedures and Legislation
We need the Job description & specification to run this course

Managing and Implementing change ~ ½ Day

Method & models for managing change effectively, Problem solving techniques, Barriers to change, Managing reward systems, Ensuring clear objectives, Communicating the implementation of change, Interpreting your organisations vision for the future, Understanding your organisations current position in the market and where ***, Policies, Procedures and Legislation

Manage the delivery of patient care ~ ½ Day

Patient centred approach, Principles’ of care, Patient Safety, Balancing patients needs, Matching team skills with your patients needs, Looking at long term goals, Activity, Policies, Procedures and Legislation

Person Centred Planning ~ ½ Day

Service User Involvement - A Holistic Approach (Transition), Personal Needs, Physical Needs, Social, Emotional, Cultural, Spiritual, Food/Nutritional, Communication, Risks, Behaviour Management Support, including 7 Outcomes (adults) or 5 Outcomes (children)

Provide a Framework for the Management of Behaviour ~ ½ Day

Negotiate and set goals and boundaries covering different types of behaviour, Improve your knowledge and understanding to meet the NMCS requirements, Promote positive aspects of different behaviour, Respond appropriately to unwanted behaviour

Principles of Care Inc Diversity & Complaints ~ ½ Day

Induction Standard 1, Dignity, Privacy, Confidentiality, 7 Outcomes (adults), 5 Outcomes (children), Independence, Rights, Stereotyping / Labelling, GSCC - 6 standards, Complaints, Choice, Role & Responsibilities

Recruit, select and retain staff ~ ½ Day

Recruitment Process: Identifying the skill that are needed, Advertisement, Selection Processes, Application Forms & Curriculum Vitae, Interview / Equal Opportunities, References & CRB Clearance;
Staff retention, Valuing your team, The importance of induction, The causes and effects of staff turnover, Policies, Procedures and Legislation, Class activities

Risk Assessment ~ ½ Day

Risk Assessment, Principles & Practice Awareness of client's Behaviour, Environment – Risks & Hazards PPE, Policy & Procedure, Meetings

Risk Management ~ ½ Day

Risk Assessment, Principles & Practice Awareness of client's Behaviour, Environment – Risks & Hazards PPE, Policy & Procedure, Meetings

Safe Guarding Adults Level 1 ~ ½ Day

Induction standard 5, What constitutes Abuse, Categories of Abuse, Signs & Symptoms, Respond/Record, Policy & Procedure, Awareness of Abuse, POVA (inc whistle blowing)

Safe Guarding Adults Level 2 ~ 1 Day

Induction standard 5, What constitutes Abuse, Categories of Abuse, Signs & Symptoms, Respond/Record, Policy & Procedure, Awareness of Abuse, POVA (inc whistle blowing). This is amore in depth course for managers.

Safe Guarding Children Level 1 ~ ½ Day

Induction standard 5, What constitutes Abuse, Categories of Abuse, Signs & Symptoms, Respond/Record, Policy & Procedure, Awareness of Abuse, POVA (inc whistle blowing)

Safe Guarding Children Level 2 ~ 1 Day

Induction standard 5, What constitutes Abuse, Categories of Abuse, Signs & Symptoms, Respond/Record, Policy & Procedure, Awareness of Abuse, POVA (inc whistle blowing). This is amore in depth course for managers.

Staff Induction Training - Adult Services ~ ½ Day

GSCC 1-6 7 Outcomes, covering all mandatory training for Adult Services in line with the NMCS requirements.

Staff Induction Training - Children's Services ~ ½ Day

GSCC 1-6 5 Outcomes, covering all mandatory training for Children's Services in line with the NMCS requirements.

Staff Supervision and Appraisal Training ~ ½ Day

Communication and Supportive Skills, Supervision / Appraisal, Time management & Setting Targets / Goals, Aide Memoirs, Recording Skills, Policy and Procedure / NMCS Requirements

Understanding The Organisation & the Role Of The Worker ~ ½ Day

Induction Standard 2, Your Role & Responsibilities, Job Description, Statement of Purpose, European Lifestyles - about us

Working Together as a Team, Develop As A Worker ~ ½ Day

Induction Standard 6, Evaluating, Team Dynamics, Roles & Responsibilities, Evaluating, Reflective Practice, and CPD

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